Refund policy

TERMS & POLICIES


RETURN POLICY

ALL SALES ARE FINAL NO CANCELLATIONS OR REFUNDS


Any seller approved exchange or return is subject to a 30% restocking fee. All merchandise must be in original packaging and free of defects, scratches or scuff. Original receipt must be present and dated no longer than 24 hours from the sale. Any return, exchange or refund is at the seller's discretion and has the right to refuse or not accept any merchandise that has already been sold. No cancellations, refunds or exchanges of selection will be given for merchandise that has money down, but not picked up or delivered yet.


BACKORDERS

All backorders are items not currently stocked at the supplier and will arrive at a later date. Seller is not responsible for delays of items not on hand at the supplier. Backorders cannot be canceled or exchanged without seller approval. It is at the discretion of the seller to agree to make such changes.


SPECIAL ORDERS

Special orders are items not normally stocked and must be ordered from the manufacturer. All special orders are subject to 50% down and cannot be canceled or changed at any given time. All down payments must be in cash unless the seller specifies. Availability of merchandise occasioned by manufacturers scheduling, stock on hand, availability of materials, transportation difficulties, customs or any other causes is beyond the control of the seller and is not responsible for delays. In rare circumstances, availability of merchandise can extend 1-6 months.


LAYAWAY

  • Layaways are available for purchases over $200.00
  • A Layaway contract is five (5) months. The Service fee on all new Layaway contracts is $20.00, which is nonrefundable.
  • A down payment of 20% of the total due is collected when merchandise is put into Layaway. This is nonrefundable if the contract is canceled.
  • The monthly payment schedule for all new Layaway contracts is 20% of the original balance due.
  • As long as payments are made on time,, the merchandise will be held for the buyer (including sales tax).
  • The Cancellation Fee on all new Layaway contracts is 10% of the original purchase price of merchandise (including sales tax).
  • Layaway merchandise is returned to stock fourteen (14) days after a missed payment.
  • Extensions will not be given under any circumstances. Layaway will be canceled due to non-payment after fourteen (14) days.
  • If Layaway merchandise is returned to stock, the buyer is eligible for a refund of amounts paid minus Down payment, Service and Cancellation fees.
       Layaway Transitions Rules
  • You can use one or any combination of these payment options: Cash, Credit Card, (Visa, MasterCard, Discover), Debit Card, Cashapp or Venmo.
  • Person initiating Layaway must be the same person finalizing Layaway. A picture ID is required for all new Layaways, pickups and refunds.
  • No partial takeouts are permitted. Partial payments will not be accepted. All scheduled monthly payments must be paid in full.

 

WARRANTY

Seller does not manufacture or make any merchandise sold. Seller makes no warranty beyond any written description itemized in this order. Such disclaimer does not affect manufacturer warranty, if any. Manufacturers' offer warranty for their products one year from the date of purchase, unless otherwise stated in the manufacturer's terms. Not all products will have manufacturer warranty. Manufacturer's warranty does not cover accidental damages, spills, rips or negligence, etc. An optional extended warranty is available and can be inquired about at the time of purchase. Seller is not responsible for denial of claims by warranty.